Privacy Policy

1. Introduction

This privacy policy explains how Sapias Group Europe B.V. and its affiliated company, Bonaire Discount Grocery B.V., handle the personal data of customers and other individuals. We respect your privacy and handle the information we receive from you with care.

2. What personal data do we collect?

We may collect the following types of personal data:

  • Contact information: name, address, email address, and telephone number.
  • Payment information relating to suppliers and parties permitted to purchase on credit: bank account numbers and credit card details.
  • Loyalty program information: customer number, purchase history, and preferences.
  • Personal data relating to employees, where applicable.

3. Why do we collect this data?

We collect personal data for the following purposes:

  • To process and deliver orders.
  • To keep records of your purchases within our loyalty program.
  • To improve our services.
  • To comply with legal obligations, such as tax requirements and personnel administration.

4. How long do we retain your data?

We do not retain personal data for longer than necessary for the purposes for which it was collected, unless the law requires us to retain the data for a longer period.

5. Who do we share your data with?

We only share personal data with:

  • Suppliers and service providers that assist us in providing our services.
  • External parties when we are legally required to provide information.
  • We do not sell your personal data to third parties under any circumstances.

6. How do we protect your data?

We take appropriate organizational measures to protect your personal data against loss or unlawful processing. These measures include:

  • Restricting access to financial and personal data to authorized employees.
  • Using a secure website.

7. Your rights

You have the right to:

  • Request access to your personal data.
  • Request the correction or deletion of your data.
  • Object to the use of your data for direct marketing purposes.
  • Withdraw your consent when data processing is based on your consent.

8. Contact

For questions or complaints regarding our privacy policy, please contact us at customerservice@bondigro.com.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on our website.